Faq
FAQ
Q. What's the story of your products ?
A. We are a team of designers. Our products are conceived between Milan and Miami and we outsource the production in Asia. Most of our products are Made-On-Demand.
Q. How is the buying process ?
A. Our buying process is easy, fast and secure. Our platform is world renowned Shopify. All safety layers in place.
Q. What payments do you accept ?
A. Any visa/mastercard/amex accepted using Stripe Processor. Paypal available as well.
Q. Where do you ship to ?
A. We are a UK based company and as of today we ship Worldwide completely free of charge!
Q. Whats your returns policy ?
A. We allow a 7 days returns policy. We offer exchanges, credits, partial refunds.
Q. Whats the shipment method ?
A. Our FREE method is a ground shipment service. It takes 2-5 days to handle the order and 2-4 WEEKS for delivery.
Q. How many products you sell a day ?
A. Our sales had a crazy growth over the past 6 months. Now we are processing an average of 200-500 orders a day.
Q. How can I contact you ?
A. We use a facebook Live Chat 24/7, you can find it on the bottom left corner. Plus a phone number on the top right corner.